FAQs

With our selection of frequently asked questions, we've tried to answer most of the questions that may arise with regards to booking a holiday via the Coachholidays.com website. 

1: Will my money be safe?
2: When do I pay the balance?
3: When do I get my tickets?
4. What are the visa and passport requirements for my holiday?
5. Do you send out brochures?

1. Will my money be safe?

Many of the holidays advertised on this site our Packages as defined in the Package Travel and Linked Travel Arrangements Regulations 2018.

We only advertise the holidays for Tour Operators that comply with the financial protection requirement in these regulations. The financial protection will be provided by the Tour Operator you book your holiday with, and you should review the relevant parts of their website for further information about the financial protection offered.

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2. When do I pay the balance?

Where you only pay a deposit at the time of booking, you must pay the full balance by the balance due date notified to you at the time of booking. If balances remain unpaid after the operator's due date, under the operator's terms and conditions, your holiday may be subject to cancellation.

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3. When do I get my tickets?

For bookings with most operators, you will receive tickets up to a week before travel. 

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4. What are the visa and passport requirements for my holiday?

We can provide general information about the passport and visa requirements. Please note that these requirements may change between booking and departure. Most countries now require passports to be valid for at least 6 months after your return date. Please take special note that for all air travel within the British Isles, airlines require photographic identification of a specific type. For up to date information about visa and passport requirements please keep an eye on Foreign Travel Advice. When travelling abroad, it is also good to know where you can find a British Embassy.

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5. Do you send out brochures?

No, we simply list all tours scheduled by the operators we work with on our website. 

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